Privacy Policy

Privacy Policy

Hiawatha Horse Park & Slots is committed to protecting the privacy and security of our customers' personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you interact with us.

What Data Do We Collect?

We may collect various types of data from you, including:

Information provided through online forms or registration processes (e.g., contact details, names, addresses)
Details regarding your visit to our venue, such as ticket purchases or hospitality events
Feedback and comments submitted by you

How Do We Use Your Data?

We use your data for the following purposes:

To process transactions related to ticket sales, merchandise, and other services offered at our venue
To manage our loyalty program and provide personalized offers based on your interests and preferences
To improve our customer experience through feedback analysis and suggestions
For promotional activities (e.g., marketing campaigns, event notifications)

How Do We Protect Your Data?

To safeguard the security of your personal data, we implement various measures:

We maintain robust firewalls to protect against unauthorized access
Regularly updated antivirus software is deployed on our systems
Secure protocols for encrypted communications are used (e.g., HTTPS)
Physical and electronic safeguards restrict access to authorized personnel only

Who Do We Share Your Data With?

We may share your data with the following parties:

Suppliers of goods or services related to events at our venue
Regulatory bodies as required by law (e.g., tax authorities, gaming regulators)

How Long Do We Keep Your Data?

We store your personal data for as long as necessary to meet our operational and regulatory requirements. After that period, we take steps to erase such information securely.

Your Rights

You have the following rights regarding your personal data:

Request access to your information
Withdraw consent (where applicable)
Ask us to rectify inaccuracies or update incomplete details